Work Order Request Home Services Work Order Request Work Order Request Form Facilities Operations and Maintenance (FOAM) provides maintenance, custodial, grounds, landscaping, and HVAC services for the Capitol Mall, Tucson, and several satellite facilities throughout the city. Service Level Agreements: FOAM is dedicated to providing industry-leading service and this starts with a commitment to our customers. One of the ways in which this is accomplished is by establishing service level agreements (SLA) that create clear definitions of responsibilities and deadlines so that both the customer and FOAM understand priorities and expectations. The Service Level Agreement Times is an example of the time allotted to resolving requests that exist within our current SLA. Depending on customer needs, SLAs can be tailored to each environment to ensure compliance and standards are met. Fill out this online form to request work done from the FOAM team. If this form is not working, you can also submit a request by calling (602) 542-4594. First Name Last Name Your email address Phone Number Building Address *For services to the 1700 W. Washington address: please indicate if you are located at 1938th Edition, House or Senate buildings. Floor Suite # Describe Your Issue CAPTCHA Get new captcha! What code is in the image? Enter the characters shown in the image. Submit Leave this field blank Service Level Agreement Times: Emergency – 24 Hours Urgent – 48 Hours Planned – 14 Days Scheduled – 28 days Contact Us: Matt Halstead General Manager[email protected] Dispatcher 602-542-4594[email protected] For After Hours or Emergencies (602) 542-7476 to reach a Building Engineer